Refund Policy

Last updated: February 2026

1. General Provisions

SVG Force uses secure payment channels and partner payment services for payment processing. Billing, payment collection, and refunds are handled according to the applicable terms of the payment method or service used for the transaction.

This Policy forms part of the Terms of Service and applies together with the Subscription Terms.

2. Refund Conditions

Refund requests are reviewed in accordance with this Refund Policy and may also be subject to the terms and procedures of the payment provider or payment channel used for the transaction.

3. How to Request a Refund

To submit a refund request:

1. Email us at [email protected];
2. Provide your username and the email address linked to your account;
3. Specify the payment date and amount.

We will review your request and initiate the refund process using the appropriate payment channel.

4. Refund Timeline

Once approved, the refund will be issued to the original payment method. The actual processing time depends on your bank or payment provider and is typically up to 10 business days.

5. Changes to This Policy

We may update this Policy at any time. The current version is always available on this page. Continued use of the Service constitutes acceptance of the updated version.

6. Contact Information

If you have questions regarding refunds, please contact [email protected].